Reference

How We Set the Rules on sinar30

Everything you do on sinar30 — from linking your DANA or OVO wallet to placing a bet — sits inside a clear set of terms that protect both sides.

Account eligibility by regionDANA, OVO, GoPay wallet termsData handling policyJurisdiction-dependent accessAccount security rules
sinar30 How We Set the Rules on sinar30
HOW WE HANDLE YOUR DATA

Data, Security and Account Retention at sinar30

We collect only what we need to run your account and process your payments. That means your registered name, contact details, and the wallet identifier linked to DANA, OVO, or GoPay. We do not sell your data to third parties and we do not share it beyond what is required for payment processing and identity checks. Cookies on sinar30 are used for session management and login state — you can adjust cookie settings in your browser, though doing so may affect how the platform loads on mobile.

Data You Share We hold your name, email, and wallet details for as long as your account is active. After closure, we retain only what regulations in eligible regions require us to keep.
Account Security Login is protected by OTP verification sent to your registered contact. If you suspect unauthorised access, contact support immediately — we can freeze wallet-linked transactions while we investigate.
Cookie Use Session cookies keep you logged in during your visit. Analytics cookies help us understand how pages load on different mobile devices in Indonesia so we can fix problems faster.
Requesting Changes To correct a name, update a contact address, or request a copy of the data we hold, submit a request through the Help section in your account dashboard. We confirm receipt within a reasonable period.
POLICY CONTACT PATHS

Reach Us About a Legal or Account Matter

If you have a question about your rights under these terms, need to request a data correction, or want to understand why an account action was taken, our support team handles these directly. Disputes and account-related legal queries get a dedicated response separate from general wallet help.

Live Chat Open the chat widget from any page on sinar30. For account or policy questions, select the account support category so the right team picks it up without a redirect.
Email Support Send your query to our support address listed in your account dashboard. Include your registered wallet type — DANA, OVO, or GoPay — so we can locate your account quickly.
Account Dashboard Log in and go to the Help section to submit a formal policy request, such as a data access ask or an account review. Responses are tied to your account record, not a generic ticket.

Common Legal Questions from sinar30 Account Holders

These are the questions we actually receive about account terms, data rights, and eligibility. If yours isn't here, the support paths above are the fastest way to get a direct answer tied to your specific account.

We share wallet identifiers — DANA, OVO, GoPay — only with the payment processor handling your transaction. Your data is not sold or passed to marketing networks.

Yes. Log in, go to the Help section in your account dashboard, and submit a data access request. We will confirm receipt and respond within the period required by applicable local rules.

We keep only what applicable regulations in eligible Indonesia regions require us to retain. Everything else is removed from active systems within the period stated in our data retention schedule.

Suspensions happen when registered details do not match the wallet identity submitted at verification. Contact support via live chat or email, referencing your account number, and we will review the case directly.

Availability depends on local law and eligible regions. We do not make blanket eligibility claims. Check whether access is permitted where you are before opening an account.

Send your concern to our support email listed in your account dashboard. Formal disputes are reviewed by the team handling account and legal matters, separate from general wallet support queries.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.